How to Change SASSA Phone Number 2026 – Official Method (R370 SRD)
If your SASSA SRD R370 number changed or lost, you must update it or you will not get payment. Here is official method for 2026.
Official SASSA SRD Site: srd.sassa.gov.za
Two Official Ways to Change Number:
Method 1 – Online (Fastest – Official):
Step 1: Go to official SRD site: srd.sassa.gov.za
Step 2: Scroll down and click “Change Contact Details” or go direct to: srd.sassa.gov.za
Step 3: Enter your SA ID number and Application ID
Step 4: Enter new phone number – must be your own number in your name, with RICA
Step 5: Submit – you will get OTP on new number to confirm
Step 6: Wait for SASSA approval – can take 7 to 14 days
Method 2 – Call Centre (Official):
Call SASSA Toll Free: 0800 60 10 11
Or SRD Helpline: 0800 60 10 11
Tell agent: “I want to change my SRD phone number”
They will ask ID, old number, new number, and Application ID
Method 3 – Visit SASSA Office (Official):
Visit nearest SASSA office with:
SA ID book or card
Proof of new phone number (RICA paper or affidavit)
Application ID
What You Need:
SA ID number
Old phone number (if you have it)
New phone number – must be active and RICA in your name
Application ID for SRD (find on srd.sassa.gov.za – check status)
Important Official Warnings:
Never pay anyone to change SASSA number – it is FREE on official site srd.sassa.gov.za
Do not give ID and OTP to strangers on Facebook / WhatsApp – SCAM
Only use official site: srd.sassa.gov.za
If you lost SIM, do SIM swap first at Vodacom / MTN / Cell C / Telkom shop with your ID, then update SASSA
After Changing Number – How to Check:
Go to srd.sassa.gov.za
Click Check Status
Enter ID and new number – you will see updated payment dates
Official Links:
Main SASSA site: sassa.gov.za
SRD R370 site: srd.sassa.gov.za
Change number direct: srd.sassa.gov.za
Check status: srd.sassa.gov.za
SASSA Contact: 0800 60 10 11
Source: Verified on SASSA official website srd.sassa.gov.za – October 2026
For more SASSA help, search Gov24.co.za